Privacy Policy

The Information We Collect

We collect different types of information based on your use of our products and services, and our business relationship with you. Examples of information we collect include:

• Contact information that allows us to communicate with you, such as your name, address, telephone number and email address
• Billing information related to your financial relationship with us, including your payment data, credit card number and security codes
• Technical information related to your use of our products, including log-in requirements
• Protected Health Information (PHI) in DICOM files if you use our off-site image archive service

How We Use Your Information

We use the information we collect in a variety of ways, including to:

• Provide you with the best possible customer experience.
• Provide the services you purchase and to respond to your questions.
• Communicate with you regarding service updates, billing and changes to our policies.
• Perform backup and retention tasks.
• Comply with federal regulations.
• Investigate, prevent or take action regarding illegal activities or violations of our Terms of Service.

Our Information Sharing Policy

We share your Personal Information only with non-Medstrat companies that perform services on our behalf and only as necessary for them to provide those services to you. We require those non-Medstrat companies to protect any Personal Information they may receive in a manner consistent with this policy. We do not provide Personal Information to non-Medstrat companies for the marketing of their own products and services.

We may provide Personal Information to non-Medstrat companies or other third parties for purposes such as complying with court orders and other legal processes, or enforcing our agreements and property rights. We may share anonymized information in various formats with trusted non-Medstrat entities for purposes such as handling the resolution of an issue that may exist in a third-party library.